Privacy Policy
Episode SH.P.K.
Rr. Korabi A 59, Prishtinë
Email: [email protected]
Thank you for visiting Episode SH.P.K. (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our eCommerce website offering vintage and second-hand clothing at [Website URL].
1. Information We Collect
We collect and process the following types of personal information:
Personal Identifiable Information:
Name, email address, phone number, and shipping address when you place an order.
Payment Information:
Payment details are securely processed by our third-party payment providers and are not stored on our servers.
Usage Data:
Information about your interaction with our website, including IP address, browser type, and device information, collected via cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders.
Communicate with you about your orders, promotions, and updates.
Improve our website’s functionality and user experience.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or share your personal information with third parties except as necessary for:
Order fulfillment (e.g., shipping providers).
Payment processing through secure third-party services.
Compliance with legal obligations.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics data. By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent for data processing at any time.
Lodge a complaint with a supervisory authority if you believe your data protection rights are violated.
To exercise your rights, contact us at [email protected].
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Security
We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].